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IT Business Management

Avanzens helps organization through ServiceNow IT Business Management offerings help you better manage demand, balance resources, manage agile and waterfall projects, perform budget planning, and map costs to technical and business services. IT runs more like a business unit and aligns better with the rest of the organization. It covers cover IT Financial Management, Project and Portfolio Management and Application Portfolio Management. These tools help to better manage demand, balance resources, manage agile and waterfall projects, perform budget planning, and map costs to technical and business services.

Project Portfolio Management

Project Portfolio Management gives you full visibility from idea to execution. Project prioritization and planning is simple, and you can track planned and unplanned work in one place. With agile management, testing, and collaboration tools, you'll improve productivity and service delivery. All ongoing operations from service transition to production will have improved visibility.

Demand Management

Demand Management centralizes strategic business and IT requests, streamlining the investment decision process for new products, services, repairs, and enhancements. From a single dashboard, you get visibility into project health, cost, and portfolio performance, along with the ability to centralize, collect, and prioritize all demand. You get the ability to assess, manage, and accurately forecast demand for products and services.

Resource Management

Resource Management helps project and resource managers create plans, request staffing for projects, and assign people to specific tasks. It provides a consolidated view of staff availability, allocation, and capacities for all work tracked in any ServiceNow application, including projects, incidents, problems, changes, and even custom applications built on the Now Platform. Availability of staff, allocation, and capacities for all tracked work in any application, including projects, incidents, problems, changes, and even custom applications can be accessed in a consolidated view.

Benefits

  • Gain Visibility into Demand and Financials
  • Align IT Investment with Business Goals
  • Optimize Your Application Portfolio
  • Improve Project Quality and Deliver Velocity