HR Service Delivery is an integrated suite of applications designed to create a consumer‑like service experience, while increasing HR productivity. Whether it’s a simple request for information, or a multi‑departmental process like onboarding, employees finally have a single place for all their service needs. With ServiceNow HR Service Management, you can quickly and easily provide employees access to the services they need, along with requests and fulfill process automation. Avanzens can help you to put an end to the frustration employees feel when trying to get service from HR. By delivering fast and personalized service, even for processes that span beyond HR, employees will be more satisfied and productive.
Case and Knowledge Management, allows you to standardize the documentation, interaction, and fulfillment of employee inquiries and requests, improving HR efficiency and making it easier for employees to get the services they need.
Employee Service Center provides a single custom‑branded center for employees to find relevant HR information, receive guidance on steps they need to take, and submit and track cases when they need help. HR enjoys lower costs and fewer inquiries and provides a consumer‑like service experience.
Enterprise Onboarding and Transitions, HR can now easily set up and manage employee lifecycle events across multiple departments on a single platform. Orchestrate and automate employee onboarding, off boarding, relocation, leaves of absence, and other processes that begin in HR but cross into IT, facilities, finance, and legal.
