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Apr 10,2018

Understand The Mystery Of Glideajax

Let’s start first try to understand what AJAX in is general before we jump in ServiceNow Glide Ajax. AJAX term is stand for Asynchronous JavaScript and XML. AJAX allows us to update part of our web page asynchronously by exchanging small amounts of data with the server, that’s exchange occurs behind the scene instead of reloading the whole form.

Mar 02,2018

ServiceNow Best Practices

Best Practice 1: Use system properties instead of hard-coded values.

When required values are hard-coded into the server-side scripts, changes to these values must be manually adjusted in every script where they appear. To save time and maintenance, create system properties with scripts using the values contained in those properties.

Feb 19,2018

ServiceNow Quick Bites

1. Confuse what to choose PA or Reports?

2. Learn about Script Execution Order

3. Want to see horizontal columns?

4. Want to know how Mid Server works?

Jan 04,2018

Service-Now OKTA Integration

Step-by-Step integration of Service-Now with OKTA

1. Activate Plugin: SSO provided by Okta, Inc.

2. Activate Plugin: Integration - Multiple Provider Single Sign-On Installer

Jan 02,2018

Maintenance and Blackout Schedule

Blackout windows specify times during which change requests should not be scheduled. Maintenance windows specify times during which change requests should be scheduled.